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Vienna Metro > Information > Information Offices

Official Information

A large city transport map ('Verkehrslinienplan Wien') showing all metro, railway, tram and bus routes and stations is available from all railway stations, WL ticket offices ('Vorverkauf') and from the information offices listed below. It costs a mere €1.50 and is an invaluable tool for finding your way around the city. Have a look at a section of the transport map showing the Vienna city centre.

Operator

The Metro is operated by Wiener Linien / Wiener Stadtwerke - Verkehrsbetriebe (WL):

Wiener Linien     Erdbergstrasse 202
1030 Vienna
Phone: + 43 1 7909-100
e-mail: kundendienst@wienerlinien.co.at

WL runs several information offices at major metro stations. These are:

Mon-Fri Sat, Sun
Stephansplatz U1 U3 6.30 am - 6.30 pm 8.30 am - 4 pm
Karlsplatz U1 U2 U4 6.30 am - 6.30 pm  8.30 am - 4 pm 
Westbahnhof U3 U6 S3 S50 6.30 am - 6.30 pm 8.30 am - 4 pm
Erdberg U3 8.00 am - 3.00 pm closed
Floridsdorf U6 S1 S2 S3 6.30 am - 6.30 pm closed
Landstrasse U3 U4 S1 S2 S3 S7 6.30 am - 6.30 pm closed
Philadelphiabrücke U6 S1 S2 S3  6.30 am - 6.30 pm closed
Praterstern U1 S1 S2 S3 S7 6.30 am - 6.30 pm closed
Schottentor U2  6.30 am - 6.30 pm closed

→ LINK TO Wiener Linien website (German only).
→ LINK TO VOR electronic trains and timetable service (EFA)
→ LINK TO The Subway Navigator (NOTE: calculated travel times are weird guesses!)